Privacy

Cabin Clef is published by Projekt Partitur Inc., a Canadian corporation in Ontario. There are no accounts, no advertising and no cookies. Nothing is sold or shared for marketing.

What stays on your device

• Your incident log and photos. Your name, flight number, booking reference, the staff member's words, your costs and your photos are stored only in your browser on your device. They are never sent to us. "Clear the log" erases them.
• Your last airline and instrument, so the app opens where you left off.
• A private key for each report you add to the public record, so that you, and only you, can later record how the airline responded.

Clearing your browser's site data removes all of this.

What you choose to make public

If you add a report or a "me too" to the public record, these fields are stored and shown to everyone: the airline, the instrument type, what happened, and the month and year. A full report adds the three-letter airport code, whether staff looked at the policy, the supervisor outcome and where the flight was. Later you may add how the airline responded.

The record cannot hold names, flight numbers, exact dates, booking references, staff descriptions, anyone's words or photos. There is no free-text field. Reports are not verified, and we may hide a report that looks false or abusive.

We also store the time each report was added. It is not shown publicly. To have a report of yours deleted, email hello@cabinclef.com with the airline, month and what happened.

What our server sees

• When you add a report, we do not store your internet address. To limit abuse we store a scrambled code derived from it that changes every day, and we erase that code about two days later.
• Usage counts. We count how many times a gate card is opened and a letter is copied: a date, the event and a number. Nothing in the count identifies you. The letter itself is never sent to us.
• Visit statistics. We use Cloudflare Web Analytics, which counts page views without cookies and without tracking you across sites.

Cloudflare

The site is hosted by Cloudflare, which handles every request, including your internet address, in order to deliver the pages and protect the site. When you add a report, Cloudflare Turnstile may check that you are a person and not a bot. See Cloudflare's privacy policy and its Turnstile Privacy Addendum. Data may be processed outside your country.

Links to other sites

Airline pages, shops, insurers and travel sites we link to have their own privacy practices. We earn nothing from those links.

Changes and contact

If what the site collects changes, this page will change first. Questions and removal requests: hello@cabinclef.com. Projekt Partitur Inc., Ontario, Canada.

Last updated 11 November 2026.